Returns & Exchanges

At DND Gel, we want you to be completely satisfied with your professional nail products. If you are not happy with your purchase, we accept returns on unused and unopened items within 30 days of delivery.

1

Verify Eligibility

Ensure your items are in their original, unopened packaging and were purchased directly from our website within the last 30 days.

2

Submit a Request

Contact our customer support team with your order number and a list of items you wish to return to receive a Return Authorization number.

3

Package Your Items

Securely pack the products to prevent leakage or breakage during transit and include your order invoice inside the box.

4

Ship and Refund

Send the package back to our warehouse using a tracked shipping method; once inspected, your refund will be processed to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing